IT Security Company Case Study (ITAD)
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Client Overview
When a global IT security company migrated its non-production environment to the cloud, it was left holding 859 devices and 3,022 media assets at its facility — hardware that was costing real money in lease obligations while creating data security and regulatory exposure. The equipment had to be cleared, compliantly and completely.
Client Objective
The client needed to migrate non-production workloads to the cloud and shut down its physical environment cleanly, quickly, and without pulling its internal team off other priorities. Four things needed to happen:
- Additional engineering capacity to conduct a full equipment audit and determine what could be decommissioned, repurposed, or resold
- A way to monetize non-faulty equipment through PivIT’s Hardware Buyback Program
- A secure, fully auditable ITAD process for all media—ensuring compliant destruction, clear documentation, and minimized risk
- The ability to terminate a costly building lease (worth $66,000 per month) once the site was cleared
PivIT's Solution With EXTEND
Step 1:
PivIT’s EXTEND engineers were dispatched to catalog every device, creating a complete inventory that drove the decommissioning schedule. Usable gear was earmarked for internal reuse and shipped to the location, while PivIT assessed market value and built a buyback offer that also covered removal costs.
Step 2:
Bi-weekly working sessions finalized the project plan and removal offer, then EXTEND’s engineers de-racked, de-cabled, and moved all equipment to staging. All sensitive media was degaussed, fully audited, and shredded to 3.5mm, with the client receiving a full audit list on USB and a certificate of destruction.
Step 3:
Remaining hardware was palletized, shipped to a secure facility, and tested for physical and functional condition. Marketable equipment was sold through EXTEND’s resale channel, while non-viable gear was recycled in line with local regulations to meet environmental and compliance requirements.
Why PivIT?
PivIT knows how to deliver these outcomes. From a secure and validated exit from one facility, to securing the client’s maximum financial return and minimal disruption.