---
title: Cisco IP Phone 8800 Series Product Highlight
description: Learn more about the Cisco IP Phone 8800, the models, and the series features in this overview and model comparison from PivIT Global.
---

[Tech Corner | PivIT Global ](https://info.pivitglobal.com/resources)

# [Cisco IP Phone 8800 Series Product Highlight](https://info.pivitglobal.com/resources/cisco-8800-series-ip-phones)

 Written by [PivIT Global](https://info.pivitglobal.com/resources/author/pivit-global) | Apr 20, 2023 2:03:00 PM

The Cisco 8800 Series is one of the newest addition to the Cisco family. The 8800 Series IP Phones cut the costs with affordable HD video phones for any and all organizations. It provides the consumer with crystal-clear VoIP. It lends employees more flexibility with corporate telephones and personal devices.

Be sure to check out our other IP phone offerings:

- [Cisco IP Phone 6900](https://info.pivitglobal.com/resources/cisco-6900-series-telephony-overview)
- [Cisco IP Phone 7900](https://info.pivitglobal.com/resources/cisco-7900-series-ip-phones)

## Cisco 8800 IP Phone Module Overview

The [Cisco 8800 Series](https://products.pivitglobal.com/filter-page) delivers an affordable and scalable expansion of a programmable line and features key appearances for the 8841, 8851, and 8861 endpoints.

Keys can be customized for frequently used telephone features such as speed dials, and one-button-to-push access to most contacted colleagues. Also supporting shared-line appearances between administrative staff, knowledge workers, managers, and personal interaction with inbound callers.

The IP Phone 8800 Key Module enhances productivity with a simple and efficient line of communication.

### User Features

- Session Line Mode (SLM) user experience for easy transition from past Series (8900 and 9900).
- 18 programmable LED lines and feature keys.
- Second-page key provides 18 additional lines and feature keys per module.

## Cisco IP Phone 8800 Series Models Comparison

| Features | [CP-8841-K9](https://products.pivitglobal.com/cp-8841-k9) | [CP-8851-K9](https://products.pivitglobal.com/cp-8851-k9) |  [CP-8861-K9](https://products.pivitglobal.com/cp-8861-k9) |
| --- | --- | --- | --- |
| Screen | 800 x 480 WVGA (5") | 800 x 480 WVGA (5") | 800 x 480 WVGA (5") |
| Touch Screen | NO  | NO | NO |
| Ethernet Switch | 10/100/1000 Mbps | 10/100/1000 Mbps | 10/100/1000 Mbps |
| Programable Line Keys | 5  | 5 | 5 |
| Programable Soft Keys | 4 | 4 | 4 |
| Fixed Feature Keys | 12 | 12 | 12 |
| Mobile Remote Access without a VPN Client through Cisco Expressway | YES | YES | YES |
| Hands-Free | YES | YES | YES |
| Speakerphone | YES | YES | YES |
| Signaling Protocols | SIP | SIP, Bluetooth | SIP, Bluetooth |
| 802-3AF | YES | YES | YES |
| Wi-Fi | — | — | 802.11 a/b/g/n/ac |
| Cisco Intelligent Proximity for Mobile Voice | YES | YES | YES |
| USB Charging | — | 1 Port | 2 Ports |
| Cisco Power | NO | NO | NO |
| DHCP | YES | YES | YES |
| Codecs | G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC and Internet Low Bitrate Codec (iLBC) | G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC and Internet Low Bitrate Codec (iLBC) | G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC and Internet Low Bitrate Codec (iLBC) |
| 802-1p/q | YES | YES | YES |
| Supported Cisco Call Control Platforms | CUCM: 8.5.1 (non- secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx-10-3-1-1-3PCC and later | CUCM: 8.5.1 (non- secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later | CUCM: 8.5.1 (non- secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx-10-3-1-1-3PCC and later |

 

## Cisco 8800 Series IP Phone Features

The Cisco IP Phones 8800 Series 8811, 8841, 8845, 8851NR, 8861, and 8865 provide extensive features to customers worldwide. Many are standard and can be used by users with disabilities.

- Vision-Impaired and Blind accessibility features.
- Voice Feedback.
- Mobility-Impaired accessibility features.
- Cisco IP Phone 8800 Series Wall Mount Kit accessibility.

[See a full 8800 series model comparison!](https://products.pivitglobal.com/filter-page)

### Vision-Impaired and Blind Accessibility Features

Your phone comes with standard accessibility features that require NO setup.

Find detailed information on accessibility features found as part of Cisco 8800 series IP phones below.

 

| Accessibility Features | Description |
| --- | --- |
| High contrast visual and audible alert of incoming calls. | Alerts for incoming calls. The handset will flash during incoming calls and will stay lit when a voicemail message is received. |
| Line and feature buttons are to the left of the LCD. Session buttons are to the right of the LCD. | Use line buttons to start, answer, or switch to a call on a particular line. Features such as speed dial, line status, privacy, do not disturb, and service URLs can be assigned to feature buttons. Your administrator can set up these features. Use session buttons to perform tasks, such as answering a call or resuming a held call. - Green: Active or two-way intercom call - Flashing Green: Held Call - Amber: Privacy in use, one-way intercom call, DND active, or signed into a hunt group - Flashing Amber: Incoming call or reverting call - Red: Remote line in use (shared line or line status) - Flashing Red: Remote line on hold |
| Back-lit color LCD screen on the Cisco IP Phone. The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast. | Allows you to adjust your phone's screen brightness. |
| Softkeys: Large buttons just below the LCD. | Provide access to special functions displayed on the LCD. |

 

Voice Feedback Features

The Cisco 8800 Series provides Voice Feedback which helps people who have trouble seeing; use their Cisco IP phone. When enabled, a voice prompt helps you navigate the IP phone buttons. The voice also speaks the outgoing and incoming caller IDs. 

### Mobility-Impaired Accessibility Features

Your phone comes with standard accessibility features that require no setup. Press **Applications** and select **Phone information**. The **Model Number** field shows you the phone model, IP address, hostname, active and server information. If you run into any issues, report your problem to the network administrator.

| Accessibility Features | Description |
| --- | --- |
| Lighted Buttons | Phone and Intercom Lines, Speed-dial numbers, Web-based services such as a personal address book, and Privacy features. - Green: Active or two-way intercom call - Flashing Green: Held Call - Amber: Privacy in use, one-way intercom call, DND active, or signed into a hunt group - Flashing Amber: Incoming call or reverting call - Red: Remote line in use (shared line or line status) - Flashing Red: Remote line on hold |
| Large Buttons to access Applications, Messages, Contacts, Holds, Transfers, and Conference calls | Allows you to easily access your phone applications, voice messages, corporate and personal directories, and calling features. |
| Built-in Speakerphone | Indicates whether the speakerphone is on or off. A light will indicate whether the speakerphone is in use. |
| Tactile-discernible buttons and functions, including a nib on Key 5 |  Allows you to easily locate your phone's keys. Key 5 has a nib that you can use to locate other key positions. |

 

### Cisco IP Phone 8800 Series Wall Mount Kit Accessibility 

- Wall Mounting: Used to mount a single phone on the wall.
- Wall Mounting with single KEM: Mount a single phone with one attached key expansion module on a wall.
- Wall Mounting Video Series: Used to mount a single video phone on the wall.

[View full post](https://info.pivitglobal.com/resources/cisco-8800-series-ip-phones)

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