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Cisco 8800 Series IP Phones, Model Comparison and Series Overview

By PivIT Global

The Cisco 8800 Series is one of the newest addition to the Cisco family. The 8800 Series IP Phones cut the costs with affordable HD video phones for any and all organizations. It provides the consumer with crystal-clear VoIP. It lends employees more flexibility with corporate telephones and personal devices.


cp-8800-series-phones-PIVIT-GLOBAL-2046

 

Cisco 8800 IP Phone Module

 

The Cisco 8800 Series delivers an affordable and scalable expansion of a programmable line and feature key appearances for the 8851, 8861, and 8865 endpoints.

Keys can be customized for frequently used telephone features such as speed dials, one-button-to-push access to most contacted colleagues. Also supporting shared-line appearances between administrative staff, knowledge workers, managers, and personal interaction with inbound callers. The IP Phone 8800 Key Module enhances productivity with a simple and efficient line of communication.

User Features

  • Session Line Mode (SLM) user experience for easy transition from past Series (8900 and 9900).
  • 18 programmable LED line and feature keys.
  • Second-page key provides 18 additional lines and feature keys per module.

Cisco IP Phone 8800 Series Models Comparison

FEATURES CP-8841  CP-8851  CP-8861
Screen 800 x 480 WVGA (5") 800 x 480 WVGA (5")  800 x 480 WVGA (5")
Touch Screen NO   NO NO
Ethernet Switch 10/100/1000 Mbps 10/100/1000 Mbps 10/100/1000 Mbps
Programable Line Keys 5 5
Programable Soft Keys 4 4 4
Fixed Feature Keys 12 12 12
Mobile Remote Access without a VPN Client through Cisco Expressway YES YES YES
Hands Free YES YES YES
Speakerphone YES YES YES
Signaling Protocols SIP SIP, Bluetooth SIP, Bluetooth
802-3AF YES YES YES
Wi-Fi 802.11 a/b/g/n/ac
Cisco Intelligent Proximity for Mobile Voice YES YES YES
USB Charging 1 Port 2 Ports
Cisco Power NO NO NO
DHCP YES YES YES
Codecs
G.711a, G.711u, G.729a,
G.729b, G.729ab, iSAC
and Internet Low Bitrate Codec
(iLBC)
 
G.711a, G.711u,
G.729a, G.729b,
G.729ab, iSAC
and Internet Low
Bitrate Codec (iLBC)
 
G.711a, G.711u,
G.729a, G.729b,
G.729ab, iSAC
and Internet Low
Bitrate Codec (iLBC)
802-1p/q
YES
YES YES
Supported Cisco Call Control Platforms
CUCM: 8.5.1 (non-
secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and
later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx-10-3-1-1-3PCC and later
CUCM: 8.5.1 (non-
secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0
or later Third Party
Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later
 
CUCM: 8.5.1 (non-
secured mode), 8.6.2,
9.1.2, 10.0 and later
Bus. Edition: 8.6.2,
9.1.2, 10.0 and later
HCS: 8.6.2 and later
Spark Cloud:
Requires Spark
Phone OS 11.0 or
later Third Party Call
Control: IP Phone
Firmware cp-88xx-10-3-1-1-3PCC and later

 

Cisco 8800 Series IP Phone Features

The Cisco IP Phones 8800 Series 8811, 8841, 8845, 8851NR, 8861, and 8865 provide extensive features to customers around the world. Many are standard and can be used by users with disabilities.

  • Vision-Impaired and Blind accessibility features
  • Voice Feedback
  • Mobility-Impaired accessibility features
  • Cisco IP Phone 8800 Series Wall Mount Kit accessibility

 

Vision-Impaired and Blind Accessibility Features

Your phone comes with standard accessibility features that require NO setup.

CC--147
Find detailed information on accessibility features found as part of Cisco 8800 series IP phones below. 

 

ITEM ACCESSIBILITY FEATURES DESCRIPTION
1 High Contrast Visual and Audible Alert of Incoming Calls Alerts for incoming calls. The handset will flash during incoming calls and will stay lit when a voicemail message is received
2 Line and feature buttons are to the left of the LCD. Session buttons are to the right of the LCD.

Use line buttons to start, answer, or switch to a call on a particular line. Features such as speed dial, line status, privacy, do not disturb, and service URL's can be assigned to feature buttons. Your administrator can set up these features. Use session buttons to perform tasks, such as answering a call or resuming a held call.

Green: Active or two-way intercom call

Flashing Green: Held Call

Amber: Privacy in use, one way intercom call, DND active, or signed into a hunt group

Flashing Amber: Incoming call or reverting call

Red: Remote line in use (shared line or line status)

Flashing Red: Remote line on hold

3

Back-lit color LCD screen on the Cisco IP Phone. The Cisco IP Phone 8811 has a grayscale LCD with adjustable contrast

Allows you to adjust your phones screen brightness
4 Softkeys: Large buttons just below the LCD  Provide access to special functions displayed on the LCD.


Voice Feedback Features

The Cisco 8800 Series provides Voice Feedback which helps people who have trouble seeing; use their Cisco IP phone. When enabled, a voice prompt helps you navigate the IP phone buttons. The voice also speaks the outgoing and incoming caller ID’s.

cp-8811-k9-0347 

Mobility-Impaired Accessibility Features

Your phone comes with standard accessibility features that require no setup. Press Applications and select Phone information. The Model Number field shows you the phone model, IP address, hostname, active and server information. If you run into any issues, report your problem to the network administrator.

ITEM ACCESSIBILITY FEATURES DESCRIPTION
1 Lighted Buttons

Phone and Intercom Lines, Speed-dial numbers, Web-based services such as a personal address book, and Privacy features

Green: Active or two-way intercom call

Flashing Green: Held Call

Amber: Privacy in use, one way intercom call, DND active, or signed into a hunt group

Flashing Amber: Incoming call or reverting call

Red: Remote line in use (shared line or line status)

Flashing Red: Remote line on hold

2 Large Buttons to access Applications, Messages, Contacts, Holds, Transfers, and Conference calls Allows you to easily access your phone applications, voice messages, corporate and personal directories, and calling features.
3 Built-in Speakerphone Indicates whether the speakerphone is on or off. A light will indicate whether the speakerphone is in use.
4 Tactile-discrenible buttons and functions, including a nib on Key 5  Allows you to easily locate your phone's keys. Key 5 has a nib which you can use to locate other key positions.

 

Cisco IP Phone 8800 Series Wall Mount Kit Accessibility 

  • Wall Mounting: Used to mount a single phone on the wall
  • Wall Mounting with single KEM: Mount a single phone with one attached key expansion module on a wall
  • Wall Mounting Video Series: Used to mount a single video phone on the wall.

 

For more information on Cisco 8800 Series IP Phones, or other Cisco telephony, contact our sales team by clicking below or by giving us a call at 888.747.4847!

Contact Sales

Tags: Cisco Telephony

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