How to Find A Balanced IT Maintenance Strategy
by Adam Carpenter on Jun 24, 2021 12:00:00 PM
It is hard to put together an IT maintenance strategy when it feels like there are no good options. Maintenance direct from the OEM is costly and leads users to believe it is the only option as upgrades continue to attract your attention. Third-party maintenance has proven to several …
Why Are So Many Customers Choosing Prepaid PO's?
by Stacy Madden on Feb 12, 2021 3:45:56 PM
It's a different world now than it was nearly a year ago. Working from home has become the norm and businesses like yours continue to face an unprecedented level of IT challenges. And chief among them is field services.
Is Your IT Budget a Case of 'Money's Too Tight to Mention?'
by PivIT Global on May 7, 2020 9:30:00 AM
You’d love to have the money to buy new hardware, but in today's quarantined world people have seen budgets tightening up—again! Meanwhile, you still have to somehow deliver the up-time and infrastructure performance your company expects and needs. How are you going do that when you w …
Third Party Maintenance vs. OEM Maintenance
by Adam Carpenter on Feb 17, 2020 9:00:00 AM
In many ways, a data center maintenance program is a lot like comprehensive health insurance. Most of the time, you don't need it, but when an emergency happens, every single minute counts. However, it doesn't matter how good your health insurance is if you don't have the best doctors …
The Dirty Secrets of Some Third-Party Maintenance Providers
by Adam Carpenter on Jan 7, 2020 7:15:00 AM
When things go wrong in a data center, the costs can be astronomical: on average, $5,600 per minute, according to Gartner. When IT stops, business stops. Every cent you’re paying employees is wasted, payments can’t come through, and the scramble to return to business as usual only com …
What Services do Third Party Maintainers Provide?
by PivIT Global on May 24, 2019 8:00:00 AM
Third Party Maintainers (TPMs) provide a breadth of services that help companies work smarter and more efficiently. They look for ways to help companies leverage and optimize what’s working well in their existing IT infrastructure to free up dollars and hours for innovation and digit …
OEM vs TPM: Which is Right for Your Business?
by PivIT Global on May 10, 2019 8:00:00 AM
As companies look to maximize their return on important capital investments, many are looking to extend the life of their hardware. Instead of opting for unnecessary upgrades or expensive post-warranty OEM contracts, they’re considering service contracts with a third-party maintainer …